Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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“It was great that Billow's arranged the services with OH Western Reserve National Cemetery. (Seville, OH)”October 25, 2018
“Wonderful funeral home. Compassionate, kind, and very helpful staff. All service provided was exactly as my sister requested. Donald P. Taylor, is the funeral director that handled my sister's funeral. He is one of the kindest and best young man anyone could hope for.”Ruth M. Caler October 25, 2018
“When my dear husband, friend, love and partner passed away I was totally lost. I couldn't think or feel. Ms. Anastasia Billow was so caring and helpful. She made the choices and options as easy as she could. Me and my family were very pleased with all the services provided by Billow's. Especially touching was the taps and 3 gun salute my husband was a Marine. Billow was caring and gentle. She took care of everything with grace and efficiency. ”Mrs. Donna Swain October 25, 2018
“The Billow Funeral Home went beyond expectations to serve and assist our family due to the loss of our beautiful young daughter, sister, niece, friend, and cousin. Nathanael Billow communicated effectively and follow up promptly with solutions, explanations, and ideas as we live out of state. I felt Nathanael geniunely was concerned about our family's emotional state and helped ease our pain with his sincere and gentle mannerism. He also was extremely helpful and provided strength and comfort to our family during a very difficult time.”Family of Hannah Cox October 25, 2018
“To all the Staff at Billow's, I wanted to be sure to thank all of you for the caring professional way you handled my mother's Ruth Strieble, last needs. Everyone showed real compassion and I am so glad we had your group to work with.”Ruth Huber June 27, 2018
“Dear Brian, Don, and the rest of the Billow's staff, Thank you so much for the tender care in serving my dad and our family. Your professionalism and kindness allowed us to go through the steps in the easiest possible way so we could truly celebrate the reality of his homecoming. Although we dearly miss our sweet dad, we would never wish him back from the presence of Jesus. Thank you for your ministry to so many in their pain. God's blessing on each of you. Katy, for the rest of the family.”June 22, 2018
“My father passed away in Akron OH and we decided to have a service for him there at Billow Funeral home then fly him back to Arizona for burial. Nathanael at Billow worked with us and took care of every detail in a highly professional and seamless manner. He orchestrated everything from the service details there to his transport. There were no surprises, the fees were reasonable and he laid out everything clearly beforehand. It was a beautiful ceremony there and they were very respectful and took care of everything for us. The slide show, the flowers, even making sure we had water during the busy viewing. Many thanks to all of you there at Billow - it was a wonderful experience. Finally, my dad was a bit of a neck tie snob and I told them he really would not appreciate a bad knot...the double windsor was absolutely perfect!”Tom Hertig April 07, 2018
“Dear Brian, My family extends its heartfelt thanks to you for the prompt, compassionate and quality service you and Billow's provided us upon the unfortunate death of our husband, father, grandfather, nephew, cousin, and friend, John Holcomb. John would have been pleased with his memorial and commital services, and I appreciate all you did to make that a reality. Please extend my thanks also to Don, Nathanael, and Kim for their roles in my husband's cremation and services. I have already spread the word to family and friends of my endorsement of Billow's. Thank you again. Sincerely, Marcia Holcomb”Marcia Holcomb February 01, 2018
“Nathanael, Thank you for all the support and coordination you provided our family throughout the process of my father's burial. In retrospect, everything went off without a hitch, my father would have been very pleased. With tremendous gratitude, Jennifer P.S. I am confident there is a national market for the D. Drumm urns you helped design”Jennifer Allan Soros January 04, 2018
“To the Billow's Staff We can't thank you enough for all of the help, comfort and support you've given our family through this difficult time. Your professionalism is exemplary, yet provided with a compassionate & personal touch. We truly appreciate all that you've done. The Auld Family”William & Geraldine Auld November 28, 2017
“This is a short letter to thank you for the caring attention to the details of the arrangements necessary following the death of my husband, Jack Gieck. Your compassionate yet efficient work made a difficult time less painful. I wish I could write as well as Jack, but these sentiments are heart felt. Victoria (Vicki) Gieck”Family of Jack Gieck July 17, 2015
“Dear Mark, Thank you for all of your help with the calling hours & Mother's funeral. You were a pleasure to work with and brought light moments in some very dark days. I hope we were memorable with our Christmas Theme. It definitely helped us to see bright colors and joy to celebrate Mother's life. Sincerely, Denise & Patti Van Doros”Family of Lucille Van Doros December 07, 2014
“Mark, I wanted to thank you and the Billow's staff for your support and thoughtfulness at such a sad time for my family. The room and flowers looked so nice for the calling hours and not even the snow and bitter cold weather could keep the sun away from the graveside service. I thought everything was lovely. You were so very helpful to me and I truly appreciated your kindness Sincerely, Diane Reiss Reid ”Family of Dan Reiss February 10, 2015
“Dear Mark: On behalf of my five siblings and myself, thank you for your informative, thoughtful, and patient assistance with the funeral and other arrangements related to our mother's death. Yes, we realize that is your job, but not every one would perform with the courtesy and in the exemplary manner as you. A difficult and emotional time was made easier thanks to you. Our family would not hesitate to recommend Billow's. Very truly yours, Janice Romanoski PS. Kudos to Pam's Posies.”Family of Mary E. Horack February 24, 2014
“Thank you to the wonderful staff at Billows for making a tough experience a good experience. Mark, Brian and Ken were absolutely wonderful, detailed and caring. Much appreciated -. We are also very appreciative to the office team especially Kim who worked diligently on our unique situation. Sometimes the "behind the scene" responsibilities go unknown by families; however, we understood & appreciated everyone's efforts. Jacqueline Sabo Millican and Marcus Sabo ”Family of Marc E. Sabo February 24, 2014
“Having met with a few funeral homes by circumstance first, we put our trust and confidence with Billow’s for our father subsequently making one of the best decisions we have ever made to an already tough situation to deal with. Our phenomenal director was Mark, however the 'entire' Billow’s team was more than professional, meticulous, and ensured we had support in all avenues of the process. I will forever be grateful for Billow’s helping us make our father's memorial service personal to him and ensuring they met our individual needs. We are genuinely grateful for everything. Jacqueline Sabo Millican ”Family of Marc E. Sabo February 24, 2014
“Owner's and Staff, On behalf of all of our family, this is to let you know that we feel very blessed by the extraordinary services you provided in connection with Robert Kline's viewing and funeral. Preparation of the body for viewing was top-notch. Bob looked better than he had for years and we realize he presented a real challenge. We thank you all, particularly Brian, for kindness and consideration rendered in all aspects of our time in your expert care. Sincerely Marie Kline”Family of Robert Kline March 06, 2013
“To the Staff at Billow's Our heartfelt thank you for making our journey less difficult. The funeral service was beautiful -- exactly how we planned. We were all very pleased with everything you did and the compassion you showed to us all.”Family of William Lohnes January 09, 2012
“Dear Melissa and entire Billow's Staff. Thank you for all the kindness and accomodations shown to me and my family during the loss of my husband, Tom Griebel. You made a difficult loss easier to deal with by your services and advice. Melissa, your presence and kindness were especially appreciated while you awaited the birth of your daughter! Hope all is well and thanks for the superb job!”Family of Tom Griebel December 29, 2010
“Dear Mr. Billow, I would like to commend you and your staff in helping to make the celebration of my father's life and subsequent passing an effortless transition. Thanks to the patience and dedication of Melissa Wilcox, for the funeral arrangements of my father Evan B. Brewster Jr. She is an aset to your institution and a testament to the quality standards the Billow Family has always been known for. Steve Brewster”Family of Evan B. Brewster Jr. November 15, 2009